Effective date: October 5, 2026

Privacy Policy

This policy explains what Vivra collects when you create AI photos and videos, buy credits or subscriptions, contact support, or use the app.

Short version

We use your uploaded photos to create your requested results. We do not put the fal.ai key in the app, and generation runs through our server-side flow.

Who we are

Vivra is an AI photo and video creation app operated by 4monkeys. In this policy, “Vivra,” “we,” “us,” and “our” refer to the Vivra app and related services.

What we collect

  • Account identifiers, including anonymous Firebase user IDs and app-specific RevenueCat user IDs.
  • Photos you upload, generation inputs, selected templates, generated images or videos, and related metadata such as creation status, timestamps, and credit cost.
  • Purchase and subscription events from Apple and RevenueCat, including product IDs, entitlement status, renewal or cancellation events, and credit grants.
  • App activity events such as screen views, template views, upload and generation events, paywall events, and purchase flow events.
  • Device and technical data needed to run the app, diagnose problems, prevent abuse, and keep services secure.
  • Messages and contact details you send to support.

How we use information

  • To create the AI photo or video result you request.
  • To store your creations in your gallery and sync them across app sessions.
  • To manage credits, subscriptions, purchases, refunds, and restore requests.
  • To improve templates, diagnose crashes or failed generations, and understand product usage.
  • To respond to support requests and enforce our Terms of Use.

Service providers

We use trusted providers to operate Vivra. These may include Firebase for authentication, database, storage, and cloud functions; fal.ai for AI generation; RevenueCat for subscriptions and purchase events; Mixpanel for analytics; and Apple for App Store purchases. These providers process information for the purposes described in this policy.

Retention

We keep account, credit ledger, purchase, and creation records for as long as needed to provide Vivra, comply with legal obligations, resolve disputes, prevent abuse, and maintain purchase history. You can ask us to delete data associated with your account by contacting support.

Your choices

  • You can choose not to upload a photo, but generation will not work without one.
  • You can delete local app data by removing the app from your device.
  • You can request deletion or export of account-related data by emailing support.
  • You can manage subscriptions and refunds through Apple’s App Store tools.

Children

Vivra is not directed to children under 13. If you believe a child has provided personal information to Vivra, contact us so we can review and delete it where appropriate.

Changes

We may update this policy when Vivra changes or legal requirements change. The effective date at the top shows when this page was last updated.

Contact

Email hello@4monkeysapps.com for privacy questions, deletion requests, or account support.